Shipping policy
Last updated: September 12, 2026
Free shipping
We offer free shipping on all orders to destinations currently available at checkout, with no minimum purchase. Availability depends on the delivery country and address entered at checkout.
Order processing
We usually prepare your order in approximately 2–3 days before dispatch. Processing time is separate from the estimated transit times below.
Estimated delivery after dispatch
- United States: 6–12 business days
- United Kingdom: 6–10 business days
- Australia: 7–12 business days
- Europe: 6–12 business days
- Canada: 10–22 business days
- Other available destinations: 10–22 business days
These are estimates, not guaranteed arrival dates. Business days exclude weekends and public holidays. Busy periods, remote destinations, carrier disruptions and customs checks can affect delivery. We will communicate any material delay known to us.
Tracking your order
We send shipping confirmation with tracking details when your order is dispatched. Tracking updates may take 24–72 hours to appear. If you cannot find your confirmation or your tracking appears stuck, email contact@kedino.com with your order number.
Your delivery address
Please check that your delivery address and contact details are complete and correct. Contact us promptly if you spot an error so we can check whether a correction is still possible. Follow any carrier instructions for a delivery attempt or collection. If a parcel is returned or a delivery fails, contact us to review the situation and available options.
International deliveries
Free shipping refers to our shipping charge. It does not by itself mean that any tax or import duty is included or waived. Charges, if applicable, depend on the destination and the relevant checkout and customs arrangements. Contact us before ordering if you need clarification about your destination.
Late or missing orders
Contact us if your order is delayed or missing. If a logistics problem prevents delivery for 45 days after dispatch, our non-delivery protection provides a full refund on request. Earlier rights under applicable law remain available. See our Return and refund policy for details.
Digital products
Digital products are supplied electronically and do not require physical shipping. Delivery details are provided with the relevant product or order.
Shipping questions: contact@kedino.com.